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For JPMorgan, Amazon, fighting AI bots like Meta Muse may not be a winning long-term strategy

As companies from Amazon to JPMorgan block AI personal agents like Meta's Muse, retail experts warn that technology that removes customer friction usually wins.

This article was originally published by CNBC Top News and is republished here under license.

As companies from Amazon to JPMorgan block AI personal agents like Meta’s Muse, retail experts warn that technology that removes customer friction usually wins.

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