Uber driver Michael was assaulted by passengers. He says the platform’s response added insult to injury
Drivers booted off the platform say they have little recourse to appeal as rideshare giant increasingly relies on automated systemsGet our breaking news email, free app or daily news podcastMichael Thorn thought he’d suffered enough after his Uber passenger punched…
By · April 21, 2026 · 1 min read
This article was originally published by
The Guardian World
and is republished here under license.
Drivers booted off the platform say they have little recourse to appeal as rideshare giant increasingly relies on automated systems
Michael Thorn thought he’d suffered enough after his Uber passenger punched him in the head, sending him to hospital. But then the ride-share platform deactivated his account.
“It’s even worse than getting belted,” Thorn said.
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